Channel Manager
Existing Customer Support
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience.
2. How We Use Cookies
MyHomestay.ai uses cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services and user experience
- Ensure security and prevent fraud
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core features like:
- User authentication and session management
- Security features
- Load balancing
Duration: Session to 1 year
Can be disabled: No (required for the service to work)
3.2 Functional Cookies
These cookies remember your choices and preferences to provide a more personalized experience:
- Language preferences
- Dashboard layout preferences
- Recently viewed properties
- Form auto-fill data
Duration: 1 month to 1 year
Can be disabled: Yes
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our platform:
- Pages visited and time spent
- Features used most frequently
- Error reports and performance data
- Traffic sources
Duration: 30 days to 2 years
Can be disabled: Yes
3.4 Marketing Cookies
We may use marketing cookies to:
- Show relevant advertisements
- Measure the effectiveness of marketing campaigns
- Limit how often you see an ad
Duration: 30 days to 1 year
Can be disabled: Yes
4. Third-Party Cookies
Some cookies on our platform are set by third-party services we use:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Usage analytics | google.com/policies/privacy |
| Intercom | Customer support chat | intercom.com/legal/privacy |
5. Managing Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete all or specific cookies
- Block cookies from certain websites
- Block all third-party cookies
- Clear all cookies when you close your browser
Note: Blocking essential cookies will prevent you from using MyHomestay.ai.
5.2 Our Cookie Settings
When you first visit our platform, you can choose which optional cookies to accept. You can change your preferences at any time through your account settings.
6. Similar Technologies
In addition to cookies, we may use:
- Local Storage: To store larger amounts of data locally on your device
- Session Storage: For temporary data that is cleared when you close your browser
- Pixel Tags: Small images to track email opens and website activity
7. Do Not Track
Some browsers have a "Do Not Track" feature. We currently do not respond to DNT signals, but you can manage tracking through our cookie preferences.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes through our platform.
9. Contact Us
If you have questions about our use of cookies, please contact us:
- Use our Contact Form
- Address: Kolkata, West Bengal, India
10. Related Policies & Resources
For more information about how we handle your data and our platform, please see:
- Privacy Policy — How we collect, use, and protect your data
- Terms of Service — Platform usage agreement and policies
- Frequently Asked Questions — Common questions about our homestay software
- Platform Features — Explore what MyHomestay.ai offers
